Enterprise Operations Copilot
Microsoft Copilot Studio · Claude Sonnet 4.6 · Power Platform
An AI-powered conversational copilot that gives operations teams instant answers about vendors, inventory, work orders, and storm logistics — all through plain English conversation. No more jumping between disconnected systems.
The Problem
Enterprise operations teams juggle multiple disconnected systems every day. Checking a vendor's onboarding status means logging into one system. Checking inventory levels means opening another. Tracking work orders means a third.
This creates real delays — especially during high-pressure situations like storm response operations, when field teams need inventory and logistics information immediately.
The Solution
A single conversational AI copilot that connects to all operational data sources. Employees ask questions in plain English and get immediate, grounded answers with recommended actions — without logging into multiple systems.
Built in Microsoft Copilot Studio with Claude Sonnet 4.6, the copilot understands operational context and provides structured, actionable responses.
How It Works
One conversational interface connected to all operational knowledge sources.
Knowledge Sources
Four Intelligent Agents
Vendor Onboarding Agent
Check vendor status, review compliance, identify missing documents, assess risk, and get approval recommendations in one conversational turn.
Storm Logistics Operations
Track work orders, monitor inventory levels, identify shortages, track shipments, and generate storm readiness reports on demand.
Purchase Order Creation
Create procurement requests, material orders, and operational resource requests — then route them for approval through Power Automate.
Contract Review Assistant
Summarize vendor contracts, identify risks, review compliance requirements, and surface approval-ready recommendations.
Real Conversations
These are actual responses from the Enterprise Operations Copilot — tested and validated in Microsoft Copilot Studio.
ABC Logistics (Vendor ID: V-2241)
Missing Documents: Insurance Certificate, W-9 Form
Compliance Risk: MEDIUM
Recommended Action: Contact vendor to submit missing documents before approval. Estimated completion: 3-5 business days.
NC East Inventory — Poly Mats
Available: 847 units
Threshold: 1,000 units — BELOW THRESHOLD
Shortage: 153 units
Recommendation: Transfer 200 units from NC West (current stock: 1,243 units) to maintain storm readiness levels.
What Powers It
AI Platform
- Microsoft Copilot Studio
- Claude Sonnet 4.6 (via Copilot Studio)
Power Platform
- Power Automate (workflow execution)
- Power Apps (future integration)
AI Capabilities
- Knowledge Grounding
- Topic-Based Agent Design
- Conversational AI
- Prompt Engineering
- Operational Decision Support
Knowledge Sources
- Vendor Records
- Work Orders
- Inventory Data
- Shipment Tracking
- Storm Readiness Data
Project Screenshots
Screenshots from the live Microsoft Copilot Studio implementation — available for live demo on request.
What I Built
End-to-end design and implementation of the Enterprise Operations Copilot.
- Designed the Enterprise Operations Copilot architecture in Microsoft Copilot Studio
- Configured conversational AI topics for vendor onboarding, storm logistics, PO creation, and contract review
- Implemented knowledge-grounded responses using enterprise operational datasets
- Built inventory visibility and storm readiness reporting with AI-driven recommendations
- Designed and refined prompt behavior for operational accuracy and response quality
- Validated end-to-end conversational flows across 4 business process domains
Get in Touch
Want to see this live?
I can walk through this copilot in real time in Microsoft Copilot Studio — showing actual vendor queries, inventory checks, and storm logistics responses.